Returns & Replacements

No returns will be accepted without a return merchandise authorization (RMA) number, or out of context of the return policy detailed below. To obtain a return authorization number please contact customer care at sue@usafiltrationsystems.com.

The following are the official guidelines for qualification of a return authorization number:

All returns must be received by USA Filtration Systems. in the original packaging and accompanied by an USA Filtration Systems sales receipt.

Merchandise received damaged may be returned within 15 days of receiving the merchandise for replacement. No shipping charges will occur for replacement merchandise.

Merchandise received by the error of USA Filtration Systems. If for some reason USA Filtration Systems. inadvertently shipped an incorrect model to you. The merchandise may be returned to USA Filtration Systems within 15 days of receiving product. The proper model will then be shipped to the customer. No shipping charges will occur for replacement merchandise.

USA Filtration Systems offers our valued customers a 15-day money back guarantee. If for some reason you are not satisfied with merchandise you may return the merchandise to Aquapure Water Conditioning for exchange or refund. All merchandise MUST be in Brand New Condition and meet all other stipulations of Aquapure Water Conditionings return policy.

Any and all merchandise returned USA Filtration Systems without a return authorization number will be refused and returned to customer postage due.

Restocking fees may apply to returned merchandise.

It is assumed that customers interested in knowledge about USA Filtration Systems return policy have read, understood and agreed to the policies contained on this page.